Abnormal Runway Contact, Garuda Indonesia (Boeing 737-800 PK-GNM); Bandar Udara Internasional Syamsudin Noor, Kalimantan Selatan, KNKT.23.08.28.04
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On 7 August 2023, a Boeing 737-800 aircraft, registered PK-GNM was being operated by PT. Garuda Indonesia on a schedule passenger flight from Soekarno-Hatta International airport (CGK/WIII), Jakarta, Indonesia to Syamsudin Noor International airport (BDJ/WAOO), Banjarmasin, South Kalimantan, with flight number GIA532. Onboard the aircraft were two pilots, five flight attendants, and 145 passengers. The Pilot in Command (PIC) acted as Pilot Monitoring (PM), and the Second in Command (SIC) acted as Pilot Flying (PF). The flight was uneventful until the aircraft approach Banjarmasin.
The flight was approach followed the Instrument Landing System (ILS) procedure Runway 10 and the wind was reported at speed between 9 to 15 kts with direction 130 Degrees.
While passing the runway threshold, the pilots noticed that the Enhanced Ground Proximity Warning System (EGPWS) altitude callout sound faster than normal, then the PIC assisted by holding the control column using left hand while the right hand standby at the lower throttle lever during the flare-out.
The aircraft was touched down and bounced with high pitch and the runway is off-sight then PIC callout “go around” continued with adding the engine power by push forward the throttle lever. The SIC continued adding the power by managed the throttle levers. During the go around, the aircraft experiencing tail strike. The Tower controller saw spark while the aircraft bouncing and contacted the Apron Movement Control to perform runway inspection. The go around continued and the pilot was instructed by the controller for holding on way point LIBNU.
After the runway inspection completed, the aircraft landed safely.
After parking, the pilot advised the engineer to perform a walkaround check and found the lower surface on the aft fuselage skin and tailskid damper were scratched and damaged, respectively.
Following this occurrence Garuda Indonesia has performed several safety actions and the investigation considered that the safety actions were relevant to address the safety issues.
KNKT is not issuing safety recommendation in this Preliminary Report. The investigation is continuing, should any further relevant safety issues emerge during investigation, KNKT will immediately bring the issues to the attention of the relevant parties and publish as required.